COVID-19 Courier Update

IMPORTANT COURIER UPDATE

We have been advised by our courier provider to expect delays of 3-5 days for all deliveries. You can read more here
This is an issue that is happening across the board with all couriers across the entire country.

Please take this into consideration when placing your order and plan ahead so you dont get caught short.

OPEN UNDER ALERT LEVEL 3?

If you are open but may looked closed from the outside, please have a sign up stating you are 'Open to receive courier deliveries'. You can download an example here or create your own. Please display the sign clearly so the courier can see it.

URGENT ORDERS

We have the ability to organize urgent same day deliveries for our customers in Auckland. However, the urgent couriers are also facing increase demand which is causing delays. Please contact us before placing your order. Additional freight charges apply.

Our staff are working closely with our couriers and doing our best to reduce the impact of these delays on our customers.
We want to extend our thanks to the courier drivers who are working hard to move our freight throughout New Zealand, especially the ones faced with the challenging task of crossing the Auckland border daily and all the extra steps required to do so.

We also would like to extend our thanks to all of you who continue to support us, especially while Auckland is at a higher level than the rest of the country. We understand how difficult it is for everyone.

Thank you for your patience and continued support.